Privacy Policy

This privacy policy explains how we collect, use and disclose information about you when you use the services provided by Tatvam Cloud Solutions lnc. (“WiserNotify”, “we”, “us” or “our”) via www.wisernotify.com and app.wisernotify.com (the “Site”) (collectively, the “Service”).

WiserNotify operateswww.wisernotify.com. It is WiserNotify’s policy to respect your privacy regarding any information we may collect while operating our websites. Your privacy is very important to us. We doz our best to not ask for personal information unless we truly need it and we do not share or store personal information with anyone except to comply with lawful requests by public authorities, including to meet national security or law enforcement requirements, develop our products, or protect our rights

GDPR compliance

WiserNotify is GDPR compliant. We believe strongly in our user’s right to security and privacy. You can see more supplemental information to this privacy policy in our Data Processing Agreement, which can be viewed and downloaded here: www.wisernotify.com/gdpr/

Website Visitors

Like most website operators, WiserNotify collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. WiserNotify’s purpose in collecting non-personally identifying information is to better understand how WiserNotify’s visitors use its website. From time to time, WiserNotify may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

WiserNotify also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. WiserNotify only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to WiserNotify choose to interact with WiserNotify in ways that require WiserNotify to gather personally-identifying information. The amount and type of information that WiserNotify gathers depends on the nature of the interaction. For example, we ask visitors who sign up to provide a username and email address. Those who engage in transactions with WiserNotify are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.

In each case, WiserNotify collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with WiserNotify. WiserNotify does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Personal Data of Controller’s Employees

WiserNotify may collect Personal Data of Controller’s employees who use the Service (e.g. WiserNotify dashboard administrators, members of the Controller’s marketing team).

The Personal Data processed concern the following type and categories, including any special categories of data:

• Email (for login purposes)
• Anonymized format IP address
• Device type (unique device identifiers), operating system, and browser type
• Geographic location (approximate)
• Preferred language used to access Beamer
• Referring url and domain
• Pages visited in Beamer dashboard
• Date and time when Beamer website pages were visited
• Random user ID
  

Personal Data of contact persons at the Controller’s customers

WiserNotify may collect Personal Data of Controller’s customers for the purpose of providing the Services to Customer.

The Personal Data processed concern the following type and categories, including any special categories of data:

• Date and time when WiserNotify script is loaded (optional)
• Preferred language used to access WiserNotify (optional)
• Anonymized format IP address (optional, for WiserNotify Analytics)
• Device type (unique device identifiers), operating system, and browser type (optional, for WiserNotify Analytics)
• Geographic location (approximate) (optional, for WiserNotify Analytics)
• Referring url and domain (optional, for WiserNotify Analytics)
• Pages visited (optional, for WiserNotify Segmentation)

Aggregated Statistics

WiserNotify may collect statistics about the behavior of visitors to its websites. For instance, WiserNotify may monitor the visitors, impressions and clicks. However, WiserNotify does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

WiserNotify discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on WiserNotify’s behalf or to provide services available at WiserNotify’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using WiserNotify’s websites, you consent to the transfer of such information to them.

WiserNotify will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, WiserNotify discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when WiserNotify believes in good faith that disclosure is reasonably necessary to protect the property or rights of WiserNotify , third parties or the public at large.

If you are a registered user of a WiserNotify website and have supplied your email address, WiserNotify may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with WiserNotify and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. WiserNotify takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. WiserNotify uses cookies to help WiserNotify identify and track visitors, their usage of WiserNotify website, and their website access preferences. WiserNotify visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using WiserNotify’s websites, with the drawback that certain features of WiserNotify’s websites may not function properly without the aid of cookies.

Right to be Forgotten

We have also added the user’s right to be forgotten/have data erased. You can access any users data and/or delete this information using this link:https://app.wisernotify.com/data

Use of Third Party providers

We use a select number of trusted Third Party providers to help us provide Services to You. We only share information with the Third Party that is required for the service they are offering and contractually bind these providers to keep any information We share with them as confidential and to be used only for particular purposes. For example, amongst others, We have providers that process Our credit card transactions, support Our internal ticketing/support system, and manage Our marketing communications. Similarly, it may be necessary to share Your personal information or part of it, with Google Cloud which stores the information within their servers, solely related to the storage facilities. By using WiserNotify, You explicitly consent to, and authorize us to sub-contract in this manner.

Business Transfers

If WiserNotify, or substantially all of its assets, were acquired, or in the unlikely event that WiserNotify goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of WiserNotify may continue to use your personal information as set forth in this policy.

Promotional Communications

You may opt out of receiving promotional emails or text messages from WiserNotify by following the instructions in those emails or text messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Data Processing Agreement

Prior to using WiserNotify our Data Processing Agreement should be requested and signed by the company or organization implementing WiserNotify (“Controller”). The Controller should send an email to[email protected]requesting the Data Processing Agreement, fill out and return a signed copy. WiserNotify will return a signed copy within 10 days of receiving the Data Processing Agreement completed by the Controller.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Privacy Policy Changes

Although most changes are likely to be minor, WiserNotify may change its Privacy Policy from time to time, and in WiserNotify’s sole discretion. WiserNotify encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Dispute Resolution

The independent dispute resolution body designated to address complaints and provide appropriate recourse free of charge to the individual is the panel established by Data Protection Authorities.

Limiting the Use and Disclosure of Your Personal Data

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us as [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

1. Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.
2. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

   List of cookies we use: www.support.wisernotify.com/list-of-cookies-used-by-wisernotify/

3. Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided in Contact Us. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may: Access your account settings and update preferences.

Terms of Service.

You can get more information on our terms of use and other policies here:

Read the full Terms of Service